What you need to know…

Where is the Urgent Care located?  We are located at Mindology Mental Wellness Center in Midtown Square in St. Cloud. Which provider you see will vary depending upon availability, type of insurance you have, and your mental health concern. We are located on the bus line. The address is 3333 W. Division Street, Suite 100, St. Cloud, MN 56301

What are the hours?  We offer weekday appointments as well as Tuesday and Thursday evening and every other Saturday and Sunday. 

Do you take insurance?  How much does it cost?  Final cost to you will depend upon your insurance coverage and the provider’s fee schedule. Our providers accept most forms of insurance including medical assistance. If you do not have insurance we do accept cash pay and even work out a payment schedule or fee appropriate for your income level if need be. There are NO additional fees for using the Urgent Care service. 

Do you see children? No, not at this time. We do have providers who specialize in a wide range of specialties including families, LGBTQ community, trauma victims, PTSD, anxiety, and even have the ability to serve the deaf and hard of hearing individuals as well.

Do you have a psychiatrist on staff?  At the moment, we do not have one in our network. Like urgent care for your physical health, our objective is to make sure you are safe, given tools to begin to manage your mental health, and create a plan moving forward. On occasion that means a referral to a psychiatrist when needed.  However, our providers can and do work with your primary doctor to get you prescriptions should they may be needed. Each provider will determine the best and most valuable course of treatment for each patient. 

Is this a “hotline” to get help?  No, this is not a hotline, rather a network of providers who have agreed to set aside a block of appointments each day to see people who are in a heightened mental health episode.  When you call the number you are calling to schedule an appointment with a provider.

I can’t get in to see my normal doctor for 6 weeks. Can I just make an appointment thru Urgent Care so I don’t have to wait?  You should think of and use the Urgent Care for Mental Health in much the same way you use urgent care for your physical health. You wouldn’t go to urgent care to get a flu shot or physical and you wouldn’t go to urgent care if you were having a heart attack. You go to urgent care because of an acute illness or injury that requires quick medical attention but does not rise to the level of an emergency visit.  The same holds true on the mental health side. You should not go to urgent care for med checks or your normal talk therapy appointment and if you are considering harming yourself or others you should contact a crisis line, call 911 or go to the hospital. However, if you are experiencing an acute or heightened mental health episode that does not rise to an emergency but cannot and should not wait those 6 weeks to see your regular doctor then you should contact us. You must use your best judgement keeping in mind there are a limited number of slots available per week.

How does the Urgent Care for Mental Health program work? How come you can see me in 2 days but it takes 2 months everywhere else?  The Urgent Care program takes a unique approach to providing mental health care in our community.   The idea was conceived by Urgent Care for Mental Health CEO Marc Van Herr in partnership with The Beautiful Mind Project. 

The primary reason we can offer quick access is because we’ve made it a priority in our business model to provide people the help they need when they need. We are a people over profits organization with a mission to change the way people access and experience their mental health care. 

I work with an organization that serves a population that could benefit from this service. How do I find out additional information?  You can contact Marc Van Herr, CEO of Urgent Care for Mental Health at 320-266-8082 or email at marc@mindology.mn